Junior Technical Account Manager - Leicester £28,000 - £32,000
Global print and communications outsourcing company is currently seeking a dedicated Junior Technical Account Manager to support the Technical team in providing high quality IT services to their corporate clients.
As a Junior Technical Account Manager you will be responsible for:
- Developing client relationships with existing corporate clients
- Acting as first point of contact for all technology related discussions and issues that may impact service performance
- Producing MI reports for clients
- Monitoring Service and Operational Levels
- Identifying opportunities for continuous improvements within IT
Candidates must have at least 3 years experience gained within an IT / client facing account or service management role.