Junior IT Support Analyst - South Manchester, near Manchester Airport -c£16k. One of the North West’s most progressive and innovative IT solution providers is expanding and seeking to recruit an outgoing and ambitious junior IT Analyst to join an established team. (on-going training provided)
3-6 months+ IT experience, this could possibly have been gained through an Apprenticeship or placement from a technical training course. Your knowledge should include general desktop - Windows 7,8,10, Office, Outlook, Active Directory admin etc and PCs, Laptops, Printers.
You will possess a strong personal interest in IT with enthusiasm to learn, be well organised with an ability to communicate effectively, gather information and prioritise.
Your role as IT Support Analyst will involve providing support to a wide client base. This will involve triaging a variety of infrastructure support requests via remote technology, identifying problems, and escalating where appropriate.
You will also assist on PC, Laptop and Server builds, and generally shadow more experienced Engineers in order to learn and build up your skill base.
This is an excellent opportunity to join a growing company who can offer excellent career prospects through to 2nd and 3rd line support, with all staff encouraged to pursue professional accreditations to assist in personal development.
Based South Manchester close to Manchester Airport. Travelling via public transport? Heald Green railway station and the Metro are relatively close by.
- Active Directory
- Microsoft Office