Junior NOC / Data Centre IT Engineer - Top 3 Hosting & Cloud Brand (Career Launch Opportunity)
Gosport, PO13 0GW
£16,040 - £20,000 per annum DOE + Excellent Benefits Package + Personal Development
Ready to kick-start your IT career and join one of the leading UK providers of cloud computing and managed hosting?
Originally founded in 1998 we have evolved to become one of Europe's leading providers of managed hosting, Datacentre and cloud computing, serving over 300,000 customers each day. We offer managed hosting solutions for any size or type of business, from a single server to complex managed hosting environments.
The Junior NOC / Data Centre IT Engineer Opportunity:
As a System Engineer you will rack, deploy and configure servers within a 24 x 7, 365 days per year Data Centre environment. It is expected that you would have some experience of providing great service via a technical support helpdesk. Your main focus will be to assist with the technical support of all the Group hosting customers.
+ Ability to work 12 hour shifts within a 24x& shift pattern
+ Work as part of the support service team to ensure we meet our SLA targets
+ Your day to day tasks will involve deploying racks, configuring servers, running and terminating network cables, performing tape changes etc
+ Resolving customer routine issues via ticket/telephone and escalating support requests whenever necessary
+ You will be remote hands for our clients when required
+ Adherence to Datacentre operational processes + Installing and modifying data floor equipment in line with company standards, e.g., racks, switches, power bars, controllers, making, terminating and testing cables etc
+ Server configuration and network support/administration
+ Updating asset management systems and stock control systems
+ Managing Backups
+ Monitoring networks and servers
+ Managing tasks in the Datacentre environment and liaising with maintenance personnel
+ Managing tasks in the DC and liaising with support engineers to troubleshoot physical issues
Previous Roles May Include:
+ Junior IT Systems Engineer
+ NOC Engineer
+ Datacentre IT Engineer
+ Server Build Engineer
+ Graduate IT Infrastructure Engineer
+ Data Centre Server Installation Engineer
+ Junior NOC / Data Centre IT Engineer - Server Racking & Configuring
What do we offer in return?
+ We’ll treat you to lunch once a month
+ ½ Day off on your Birthday
+ Breakfast on us every day, including a hot roll on Fridays
+ Long service awards
+ Free on-site car parking
+ Snacks, drinks and fruit all day, everyday
+ Share save and childcare voucher schemes
Training & Development:
As you can gather, we have a relaxed and friendly working environment but don’t be fooled; you will be working with some of the country’s best talent and greatest technical experts. We want our people to thrive, prosper and to leave work every day feeling valued and that they have made a difference. Talented, motivated and creative people lie at the heart of our success so we invest heavily in our people and their professional and personal development through our online training portal and Management and Leadership Development Programme.
If you have any pre-application questions please contact us first quoting the job title & ref. Good luck, Team RR.
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