Junior Case Handler: Data Subject Access Request Project

Posted 14 May by Momenta Operations Ltd Easy Apply

Junior Case Handler: Data Subject Access Request Project

What's the Role?

Our client, a "Big Four" Professional Services firm, is looking for Junior Case Handlers to join a new Data Subject Access Request project in the North West. You will be given responsibility for liaising with customers and handling information across personal and business accounts. This is a fantastic opportunity to gain experience with an established Professional Services firm, in a supportive and fast paced environment, with the scope to learn and develop skills.

Tell Me More

  • June start date
  • Location: North West
  • £120 daily rate
  • Contract until the end of 2018 (with a possible extension)

The Benefits for You

You'll be working with a global consultancy and advisory firm where you can use existing knowledge and experience to make a difference, as well as advance your experience and develop new skills. This is a highly visible role on a major project where your contribution will not go unnoticed.

What Knowledge, Skills & Experience We Need

  • Experience working within financial services is beneficial
  • Strong communication skills, ideally with previous phone-based/Call Centre experience.
  • Ability to provide excellent customer service
  • Experience of working within the same customer service based role for a minimum of 12 months
  • Work to set personal performance standards and work with the team to contribute to customer outcome within a timescale
  • Highly organised and confident to use multiple banking systems
  • Excellent analytical and letter writing skills with attention to detail
  • Previous experience using Microsoft Office, in particular Word and Excel
  • Driven to achieve targets and take ownership of workload
  • Candidates should be Degree qualified or have proven customer service or other relevant work experience.

Reference: 35136588

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