Junior Account Manager / Company Administrator, British gift company

Posted 9 April by I Love My Job Ltd Easy Apply

An exciting opportunity has arisen in an expanding design-led gift wholesaler based in London for a Junior Account Manager to join the team.

You must be comfortable with talking to both corporate and independent customers, be self-motivated, and able to communicate clearly. You will have 1+ years’ experience working in an office-based customer services/administrator role. You will be organised, have a positive can-do attitude, and will have a natural flair for managing and developing customer relationships.

A typical day as Junior Account Manager will include:

  • Answering calls and actioning customer requests in a professional but friendly manor.
  • Taking orders over the phone confidently, communicating any updates with product.
  • Support in all other aspects of the company including marketing and ecommerce.
  • Providing an excellent service to your portfolio of independent customers.
  • Following up leads from online and tradeshow enquires.
  • Calling customers regarding back orders and payment of orders.
  • Emailing information to customers as required.
  • Support the international account manager as required with administration duties.
  • Attending trade shows and be an active member of the sales teams.
  • General office administration.

Experience required for this Junior Account Manager role:

  • 1+ years of customer services experience or solid sales support experience.
  • 1+ years working within a wholesale office would be an advantage.
  • Knowledge and interest of UK retail industry.
  • Excellent upbeat telephone manner, good vocabulary and literacy skills.
  • Excellent organisation skills.
  • Ability to act on initiative & solve problems quickly and calmly.
  • Sociable with a good sense of humour and who will always go the extra mile.
  • Excellent English written and speaking.

Why you’ll love this job

  • Varied, busy role, no two days are the same.
  • Get your foot in the door in an exciting industry.
  • Caring company, who really nurture and look after their staff.

What they’ll love about you

  • You’re pro-active, independent, and have amazing multi-tasking skills.
  • Your friendly persona.
  • You always go the extra mile; the customer is king!

If you are the Junior Account Manager / Company Administrator this company are seeking, get in touch and send us your CV today!

Required skills

  • Admin
  • Advanced Excel
  • Sales
  • Sales Executive
  • Wholesale

Reference: 34862721

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