Italian Speaking Customer Service Advisor

Posted 19 March by Anne Jagger Recruitment

Anne Jagger Recruitment in London is working with a market leader in Home Furnishings and bedding. Based in Central London, we are seeking native Italian Customer Service Advisors to be the first point of contact for inbound customer queries from Italy. Queries will be via telephone, email, webchat and social media. The main responsibility will be to ensure complete customer satisfaction.

Key Duties:

  • Handling a large volume of costumer calls, emails and online chat requests. All in Italian language.
  • Up selling the business.
  • Processing orders.
  • Answer all queries in a friendly and helpful manner.
  • Process enquiries and enter all details to bespoke system.
  • Opportunities to work with website and social media

Due to growth, we are recruiting candidates able to start immediately. This role will ideally suit a candidate from the customer service industry. The role will pay £10 per hour.

There will be occasional opportunities to work from home due to the opening hours being 12 hours per day. Excellent benefits include bonus when up selling, new luxurious offices and growing within the business.

Please note that no terminology in this advert is intended to discriminate on the grounds of a person's gender, age, marital status, religion, colour, age, race, disability or sexual orientation. Each candidate will be assessed only in accordance with their skills, qualifications and abilities to perform the tasks of the specific role.

If you do not hear back within 7 days, unfortunately you have been unsuccessful. Please continue to view the website for other opportunities.

Anne Jagger Recruitment Ltd is an employment agency and employment business.

Application question

Do you speak fluent Italian?

Reference: 34711963

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