Our client is a progressive, multi-office practice focusing on new and innovative approaches to the provision of legal services. Having built a strong and loyal client base, extending beyond the South East into the capital and overseas; they have a strong reputation for investing in top talent with vision and expertise which has led to numerous departments being recommended in the UK legal directories. A collaborative firm, with a good working environment, they are now seeking to add to their Information Solutions team.
Joining a small team based in Crawley, the successful IT Trainer professional will be responsible for the identification, design, development and delivery of training courses which are customised for all parts of the business as well as utilising existing IT training for new joiners. Daily responsibilities will include: creating and maintaining training manuals and online material; providing 1:1 support on project roll-outs; co-ordinating and delivering IT class room based training courses; keeping training records up to date and producing reports for management; performing quality assurance and; research and development of training related tools.
Additionally the successful IT Trainer will participate in weekly meetings with other members of the team as well as liaising with them to ensure they are up to date with software release timescales. If you have excellent presentation skills and can ensure an empathetic and pro-active approach to your daily duties, this is the role for you.
You will be an IT Trainer with 2-3 years’ experience in a similar role within a professional services environment;
Previous experience creating and implementing training modules and understanding IT benefits on businesses is essential;
The ideal candidate will possess knowledge of e-learning software;
Work well when under pressure, meeting tight deadlines;
Ideally have exposure to CRM, Peppermint and Practice Management Software however full training is provided;
Possess excellent communication and presentation skills;
Be a pro-active team player with excellent analytical and interpersonal skills.
For further details of this IT Trainer vacancy, please contact Charlotte quoting reference C01294401.
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