IT & Telecoms Trainer/Support

Posted 17 January by Pegasus Group

Established in 2003, our continued involvement in some of the most exciting and complex projects has elevated us to become one of the leading national consultancies in the development sector.We have ambitious plans to build on this success by investing in our employees to ensure we provide an exceptional service and a great working environment.

Due to a significant period of growth we are looking to appoint an IT & Telecoms Trainer/Support to be based at the Birmingham Office but to support other offices strategically located throughout the UK. Our primary focus is on delivery in line with high quality standards, personal service and building long-term relationships with clients primarily.

Reporting to the IT Director, and working closely with other members of the team, the role will promote the development of IT skills through designing and delivering training sessions to meet and exceed IT Benchmarks. You will assist in the correct and de-duplication of information held on our project management system (Union Square - training will be provided) and assist in the delivery of IT projects, including the planning and delivery of any associated training to ensure user acceptance of new technologies.

The successful candidate will be expected to demonstrate confidence in communicating with people at all levels and have an in-depth knowledge of Microsoft Windows, Microsoft Office suite and project accounting software. You will be expected to demonstrate a good work ethic and take a high degree of personal responsibility for your work.

To apply please email Steph Mumford, Group HR Advisor with your CV and details of your current salary.

Required skills

  • Client Services
  • Microsoft Office
  • Technical Support
  • Training
  • Long Term Relationship Building

Application questions

Do you have experience of working in professional services?
Have you any experience in training staff in your previous role(s)?
Do you have in-depth knowledge of Microsoft Windows and Microsoft Office suit?
Do you have working knowledge of accounting software?

Reference: 34248371

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