IT Technician

Posted 11 September by Imperative Recruitment (UK) Ltd

IT Technician, Networking LAN, Wireless, IP Telephony, Firewalls, IT Security, IT Support, Service Desk Analyst, Technical Support, TCP/IP IPV4 IPV6 , NAC, CCENT

Global IT Company urgently seek 2 x IT Technicians to join their Service Desk teams in Chineham Park, in this role you will have the opportunity to develop your IT and Networking skills and progress your career. You will benefit from professional vendor training.

On a day to day basis , you will be working on a busy IT and Networking Service Desk responding to support tickets and working directly with the customer via the telephone and email to technically fix the issue.

You will be expected to remote on to client network switches, firewalls, ip telephony systems via remote control desk top tools to diagnose and replicate faults and then provide the relevant support and changes to resolve the issue.

You are required to have basic IP Networking skills and knowledge to 1st line already or recently completed a IT Apprenticeship or degree or CompaTIA Network qualification.

The successful candidate will join a talented team of skilled IT and Networking Professionals support professionals and will be paired up with a buddy to help you on your way in your day to day role. You will also receive on going support and guidance from your line manager and have structured learning path to enable you to progress and perform at the highest levels.

Must be prepared to work shift patterns, early's, days and night rota.

IT Technician, Networking LAN, Wireless, IP Telephony, Firewalls, IT Security, IT Support, Service Desk Analyst, Technical Support, TCP/IP IPV4 IPV6 , NAC, CCENT

For more information and to apply for this role please apply with a Word CV

Required skills

  • Networking
  • IT Support
  • 1st line
  • Mitel
  • LAN WAN VOIP TCP/IP

Application questions

Do you have 6 months IT Support Experience ?
Can you work shift patterns?

Reference: 38892429

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