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IT Technician/Administrator to assist IT Manager within a law firm! (LSW2373)

Posted 9 March by Legal Southwest Easy Apply Ended

This is a fantastic opportunity for an IT professional with formal IT training (MCSE, MCP or similar) and the experience and technical ability to resolve user issues and troubleshoot various IT related problems to provide support to the IT Manager within a highly regarded and well established Torquay based legal practice. This full time and permanent role offers a competitive salary and very pleasant working environment to the successful candidate.

You will probably be working within a similar role with a solid background in diagnosing and fixing hardware and software issues to include mobile phones, printers and PCs, experience with network administration and switches and computer networks and with an excellent understanding of Windows Operating Systems. In addition you will need experience within Dell and HP Servers, Hyper-V, both desktops and laptops, Server 2012/2016, Office 365 administration, Active Directory, DNS, DHCP, RDS and an understanding of WAN/LAN/WIFI/TCP/IP and VOIP.

Day to day responsibilities will include supporting users both over the telephone and face to face, setting up new user profiles/accounts/passwords etc. on Office 365, installing and configuring new operating systems, supporting with the firm’s case management system and the development and testing of software and ensuring that all registers of equipment, domains etc. are maintained. An understanding of ITIL processes and a Solicitor’s case management system would be ideal but isn’t essential.

You will need to have excellent communication skills with a patient, friendly and approachable demeanour. In addition you will be a team player with a good sense of humour and a 'can do’ attitude to your work.

Please do get in touch to find out more or send us your CV in confidence and we will get back to you.

Legal Southwest will never, without exception, send out your CV without your prior knowledge or consent so please be assured that we treat every application with the utmost confidentiality.

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EXCITING NEW OFFER: Register with Legal Southwest exclusively for 10 days and when you are placed into a permanent position by ourselves you will receive a £100 Love2Shop Gift Card on completion of your 12 week probationary period - when registering quote Ref: EXL2S

REFER A FRIEND AND RECEIVE A £500 Love2Shop Gift Card - for further information please see our website and follow the link to 'Refer a Friend'

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Required skills

  • Technical Support
  • Troubleshooting
  • ITIL Process

Reference: 34648390

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