IT Technician & 1st line support

Posted 3 days ago by Castle Employment

A fantastic opportunity has arisen to join a unique business as IT Technician and 1st line support. The role will support the business to maintain in-house technology including laptops, mobile phones, tablets, desktop applications and connectivity devices. Ensuring optimal performance at all times.

As IT Technician you will be end user focused, an effective communicator with a proactive approach to problem solving. You will be able to troubleshoot problem areas offering support and guidance when needed.

You will have proven experience working in a similar level role and possess NVQ in ICT or equivalent. A Microsoft certification would be an advantage. Proven experience and working knowledge of Microsoft OS technologies such as windows 10, server 2012/16 Office 365 and active directory is essential, as well as experience with remote diagnostic tool and network protocols.

This role will be working within a small team however, liaising with a wider team across the world on other projects.

Due to the location of this role own transport is essential.

Castle Employment Group is an award-winning recruitment company based in Scarborough, Leeds and York. With over 50 years of experience, we deliver a market leading service building long-term relationships with our candidates. We offer an honest, straightforward approach, tailored to deliver exactly what our candidates need.

Castle Employment provides temporary, permanent and contract employment opportunities throughout Yorkshire and the UK. Our highly experienced team of consultants are all specialists within their field of recruitment and have a thorough understanding and knowledge of their roles ensuring that they can deliver a perfect match for your career aspirations.

At Castle Employment Group, we recognise and appreciate the value of high-quality candidates - so only right that we reward the people who introduce them to us. Simply refer a friend to us, and if we find them a temporary or permanent position we will reward you with a shopping voucher to spend on yourself.

Due to the high volume of candidates that apply for our applications, we are unable to get in touch with every application. Therefore, if you haven't heard from one of our consultants within 7 days, please assume your application has been unsuccessful.

Required skills

  • 1st line support
  • Office 365
  • IT technician
  • Active directory
  • MS OS suite

Application questions

Experience with MS OS suite, Office 365, Active directory ?
NVQ ICT or equivalent ?

Reference: 40554560

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