IT SyteLine Support Technician required by a leading Engineering company based in Leicester. You will be joining an organisation with 16 sites across the Globe who offering a genuine career path and a mix of project and BAU support as part of a small and highly skilled team. They are constantly evolving their ERP platform so you will be involved in new modules, customisation as well as providing 2nd line support to end users.
You will be working very closely with the SyteLine Technical Consultant and it is expected that over an 18 month to 2 year period you will progress into a Technical Consultant role. You will need to have a good understanding of SyteLine (currently on v8 looking to upgrade to v9 or v10 in the near future) as the company look to build their technical expertise in the UK.
Although this role is office based in Leicester, we are looking for someone who would be able to travel overseas up to 3-4 times a year for up to 2 weeks at a time. Some of the short - medium term projects you will be involved with include supporting the installation of SyteLine across their China and India manufacturing sites.
Due to the various global locations of the user base, we are looking for excellent verbal and written communication skills and the ability to listen to customers and show empathy towards their technical queries.
If you have a good support background in SyteLine and want to work for a dynamic company who can over a challenging and varied role then please apply to find out more information.
MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time.
MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).