Infrastructure and Support, Worcester/Rugby
Your new company
A successful and innovative company are looking to hire a IT Systems Support analyst to join support multiple sites. This is split location between Worcester and Rugby.
Your new role
You will be responsible for 2nd line support in a Microsoft operating system environment.
This will include hardware maintenance, software installation and application support.
You may be required to pick up basic IT fixes/1st line duties where necessary.
In addition, you will be involved in infrastructure system support, server maintenance, networking etc.
You will also be responsible for mentoring/coaching team members e.g. on the use of ticket logging systems.
What you'll need to succeed
- Excellent customer service skills + experience of 1st-2nd line support.
- Working knowledge of key technologies: Microsoft operating systems/applications, Active Directory, Networking (routers, switches, wireless etc.), Virtualisation etc.
- Exposure to Infrastructure e.g. server side, networking etc.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
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