IT Systems Support Manager/IT Manager

Posted 1 week ago by Hays Specialist Recruitment Limited
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IT System Support Manager

Your new company
A leading plumbing, heating and bathroom supplier to the trade and retail market.

Your new role
As the IT System Support Manager you will support the legacy systems and processes of all the businesses to a conclusion and migration to a new central business system.
Assist in the design and deployment of new systems
Manage relationships with suppliers and partners in relation to the system services
Assist with the migration and roll-out of existing clients to new systems
Managing the system helpdesk and support team and support functions including any relevant software
Produce monthly statistics relating to the system helpdesk functions, performance and operations

What you'll need to succeed
Minimum 5 years working in a systems and commercial environment.
Sufficient I.T. Technical capabilities in appropriate fields to incorporate central server environments, database management and supporting infrastructure.
VMware, Citrix, RDS and VPN knowledge.
PC networks, desktop, thin client hardware and software support.
Networking, IP schemas and associated aspects.
Support software familiarisation (e.g. TeamViewer).
SQL database knowledge and skills.
Microsoft O365 migration and management.
Network security experience, Firewall policies and management.
A knowledge of BI tools.
Commercially aware and able to communicate at multiple levels.
Understanding of continuous improvement techniques.
Understanding of project management techniques.
A full UK driving licence.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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