IT Systems Administrator

Posted 20 September by Smart 10 ltd
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Job Title: IT Systems Administrator
Salary: £19,000-£25,000 per annum, depending on experience
Location: Hitchin
Contract: Permanent, Full Time (9-5pm), there is also a 6am-2pm shift on a rotational basis or opportunity to provide evening out of hours cover up to 10pm (the latter attracts additional compensation)

A fantastic opportunity has opened up within an ever expanding company providing IT Services to a wealth of clients and ensuring quality customer service at all times. This is a varied role within the technical support team and provides an excellent opportunity for an IT generalist to develop on their current skill set in a variety of IT specialist areas.

What's on offer?

·20 days holiday plus bank holidays

·Free, On Site Parking

·Pension scheme

Main responsibilities for the role include:

  • IT user administration
  • Respondto day to day queries from customers via phone, e-mail and online chat
  • Keep customers updated on progress of issues that cannot be resolved straight away
  • Troubleshoot issues and find solutions using own initiative
  • Onsite visits to customers when required
  • Support with implementation projects at customer sites
  • Administer AD, office 365 and other cloud services


Skills and experience required:

  • Previous experience in main areas of IT infrastructure support
  • Experience with Windows operating systems, office 365 administration, exchange, AD, networking, antivirus technologies and scripting languages (Powershell)
  • Full driving license and access to car (preferred)

Good luck with your application!

Should you be successful, a member of the Smart10 team will be in contact within the next 7 working days.

Reference: 36163614

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