IT Support Technician

Posted 30 March by Proactive Appointments
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IT Support Technician - Shift-based

Our client is urgently looking for an experienced IT Support Technician to join their team based near Derby, working on shift patterns on a permanent basis. The IT Support Technician will provide hands-on technical support and analysis for our software, infrastructure and technology products and ensure the availability of critical systems.

The IT Support Technician will engage directly with the customer to support with operational analysis, exceptions and change management this role enables the successful candidate to be a significant contributor to the success of their customer’s operation.

You will also be tasked with increasing stability, increasing efficiency and establishing best practice across the business.

Shift patterns will be covering 06:00-18:00 and 18:00-06:00, 4 on, 4 off.

IT Support Technician – Key Skills:

  • 3+ years’ experience in software application support and incident investigation
  • IT support supporting clients automated sites
  • Applicants must have previous experience with SQL, MS Office, Window OS, Basics of networks and computer hardware
  • Quick learner as lots of complex training will be provided
  • ITIL qualification is essential

IT Support Technician – Benefits:

  • £5,000 Shift Allowance
  • Annual leave
  • Pension scheme
  • Discount vouchers
  • Private Medical cover
  • Cycle2Work
  • Employee assistance programme
  • Self-development / External self-project support

IT Support Technician

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. 

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Reference: 42366918

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