IT Support Technician

Posted 2 January by XIST4 IT
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IT Support Technician (1st and 2nd Line Support, Windows Server)

Location: Central Bristol

Salary: £20-25,000.

IT Support Technician - Key Skills:

- BTEC in IT, CompTIA or Degree in ICT or equivalent.

- Minimum of 2 years' commercial IT Technical Support experience.

- 1st line and 2nd line support experience.

- User support experience.

- Some Windows Server support experience (Windows Server 2012 and 2016).

- Active Directory and Group Policy experience.

- Good Windows 10 Professional and Windows Domain.

- Office 365 user support experience.

- IP based phone system experience.

- Understanding networking LAN and WAN technologies.

- Adobe Creative Suite.

- Must be an excellent communicator.

- Must be eligible to work in the UK.

IT Support Technician - About the Role:

Your role as an IT Support Technician (1st and 2nd Line Support and Server Support) will involve:

- Providing 1st Line/Helpdesk Support.

- Providing 2nd line support.

- Troubleshooting 1st line through to 2nd line support issues.

- Troubleshooting hardware, software and network problems.

- Installing, maintaining and support Windows Desktops, software applications and hardware accessories.

- Some Server support and maintenance.

For more information on this IT Support Technician role (1st and 2nd Line Support and Server Support), please apply now for an interview.

Required skills

  • Active Directory
  • Technical Support
  • Windows Server
  • IT Support
  • Windows 10 Professional

Reference: 36921028

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