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IT Support Technician

Posted 5 April by Cordant People Easy Apply Ended

It Support Technician

£24k-£26k Per Annum

Tamworth Staffordshire

Monday- Friday 8am-5pm

6 Month Fixed Term Contract

Are you an experienced IT Support Technician? Do you have knowledge of troubleshooting and creating reports? Do you want to work for a market leader in its field? Then please apply below! Interviews immediately!

Key Responsibilities- IT Support Technician

  • Support the 4 main offices travelling required.
  • Configuration, installation and support of equipment in a Microsoft Windows environment, including computers, servers, printers, and smartphones according to corporate standards and images.
  • Day to day desktop user support
  • Troubleshoot and resolve computer and telephony related issues
  • Maintaining software applications, operating systems and regular maintenance.
  • Managing assigned projects and system components to deliver services in accordance with established objectives.
  • Responding to inquiries from staff, administrators, service providers, site personnel and outside vendors and etc. to provide technical assistance and support.
  • Supervising the administration of systems and servers related network to ensure availability of services to authorised users.
  • Train users on the proper use of hardware and software.
  • Solve problems when a user or an automated monitoring system informs them that a problem exists.
  • Monitoring and configuring of backups for essential systems and the responsibility for the sites disaster recovery plan

Key Skills Experience - IT Support Technician

  • Strong communication skills, able to communicate effectively at all levels of the organisation, and to deliver complicated concepts to a non-technical audience.
  • Technical, analytically, and organisation skills required.
  • Able to work well as part of a global Info Systems team with objectives set by leadership that may be out-of-country and in different time zones.
  • Knowledge of Windows Servers, HP Storage, Share Point, networking, workstations, VOIP, VMware, anti-virus and other various software applications.
  • Ability to communicate in an understandable, polite and friendly manner, both written and verbal.
  • Ability to work well under pressure, and independently. Attention to detail.
  • Project and Vendor management skills
  • Crystal Reports, Microsoft SQL and Oracle experience is highly desirable

Interested? Apply on online with your most up-to-date CV. interviews immediately!

Cordant People are an equal opportunities employer


Cordant Group is an equal opportunities employer

Required skills

  • Crystal Reports
  • Oracle
  • IT Support
  • Technical
  • Microsoft SQL
  • analytical

Reference: 34835229

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