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IT Support Technician

Posted 8 March by Concept IT Easy Apply Ended


Concept Resourcing are currently recruiting for an IT Support Technician for a leading manufacturer of software controlled car park management systems
The Role:

  • Providing IT support remotely and on customer site with a 50/50 split
  • Provision of remote desktop support to all customers
  • Administration for Windows 2003/08, XP, Win 7 Exchange, RAS (Secure ID), Internet and Intranet
  • All work completed within agreed SLAs
  • Delivery of excellent customer service
  • Attend and support site visits where required


The ideal candidate should have an excellent working knowledge with the following -

  • Experience as a 2nd line desktop analyst, in a similar organisational structure
  • Experience in SQL databases
  • Microsoft MCP or Cisco CCNA qualifications would be an advantage
  • 2nd Line Support/Troubleshooting of desktops/laptops and associated applications
  • User and desktop account administration e.g. Active Directory
  • Ideally have experience of support Apple Mac hardware
  • Good knowledge of DHCP/DNS/WINS and Active BES server and Blackberry Troubleshooting directory


Package:
Up to £30,000 salary + company vehicle + 25 days holiday
Concept Resourcing are currently recruiting for an IT Support Technician for a leading manufacturer of software controlled car park management systems
The Role:

  • Providing IT support remotely and on customer site with a 50/50 split
  • Provision of remote desktop support to all customers
  • Administration for Windows 2003/08, XP, Win 7 Exchange, RAS (Secure ID), Internet and Intranet
  • All work completed within agreed SLAs
  • Delivery of excellent customer service
  • Attend and support site visits where required


The ideal candidate should have an excellent working knowledge with the following -

  • Experience as a 2nd line desktop analyst, in a similar organisational structure
  • Experience in SQL databases
  • Microsoft MCP or Cisco CCNA qualifications would be an advantage
  • 2nd Line Support/Troubleshooting of desktops/laptops and associated applications
  • User and desktop account administration e.g. Active Directory
  • Ideally have experience of support Apple Mac hardware
  • Good knowledge of DHCP/DNS/WINS and Active BES server and Blackberry Troubleshooting directory


Package:
Up to £30,000 salary + company vehicle + 25 days holiday

Reference: 34639526

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