IT Support Technician - First Line Support

IT Support Technician - Milton Keynes

Find your ideal Production IT role with Lantmannen Unibake!

Main Purpose of Role

To provide first line helpdesk support to clients - assisting them with hardware and software problems via phone and email; Visit client sites to assist other technical staff; assist with the purchase of client equipment

You will be great at:

• Providing 1st line technical support

• Supporting the service desk with end user support requests
• Providing good customer service to all employees
• Providing training and giving advice on technical issues
• Pre-building PCs ready for assignment to a us
• Carrying out in-house system testing where necessary
• To be responsible for in-house system back-ups

You are:

• A team player

• Flexible with a 'can do’ attitude

• Great at working to deadlines in a fast-paced environment

• Reliable & motivated

You have:

• A minimum of 1 years’ experience in an IT role

• Previous helpdesk experience

• A Strong working knowledge of Microsoft based systems with emphasis on Windows 10 / 7, and Server 2008 / 20012 / 2016 and Office 365

• A full driving licence