IT Support Supervisor
A brilliant Bath based organisation need someone to lead their cross platform, 2nd line service desk team.
- Day to day running of service desk
- Acting incident manager, owning escalations
- Ensure your team meets KPIs
Key Skills & Experience
- Working on a service desk, ideally leading the team
- Windows and Mac technologies
- ITIL framework
- Build standards for endpoint devices
- Problem solving
In return for your experience you will be rewarded with a competitive salary up to £37k plus you'll have access to their fantastic benefits package including an impressive pension. So if this sounds like a great fit for your skills and an exciting new challenge for you then please send over your CV today for a confidential conversation about the position.