IT-Support Specialist

Posted 6 September by BASYS IT-Service

Reference: UKPAD 2018-09

BASYS IT-Service is an IT-Service supplier headquartered in Germany, Bremen. We are providing IT-Services in all European countries.
The focus of our expertise is in the field of IT operations (onsite helpdesk, application support, and network and system administration). Beyond this we offer services such as hardware supply and support, telephony solutions, document management and a lot more.

The role

As IT-Support specialist you will be responsible for the 1st and 2nd level IT-Support for the associates of our customer up to a senior management level. Beside technical support of modern end-user and collaboration technologies, the role contains the creation and maintenance of technical documentation, assistance in server and network support and the participation in local and global projects such as hardware- and software rollouts or offsite meeting and event support.

Your profile

As ideal candidate you have a degree in information technology with a minimum experience of two years in an IT support function or a similar professional background. You are passionate about modern IT technologies and exhibit experience with Microsoft technologies (Windows 7/10, Office 2013/2016, Active Directory and others), Apple Products and have a good knowledge around common office technologies. Experience in ITIL, ServiceNow and video conferencing technologies (Polycom, Skype for Business) are a plus.
Next to your technical skills you have a high service orientation for customer satisfaction, a structured and reliable working approach and you feel comfortable to work in a team and directly with international customers in senior management positions. A confident appearance as well as fluent communication skills in English, verbally and written, complement your profile.

Our offer

We offer a long term employment within an ambitious international IT Service provider, working in young and dynamic team as well as an attractive and performance-oriented salary.


Please send us your motivation letter, CV, possible start date and your salary expectations.

Reference: 36047497

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