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IT-Support Specialist

Posted 23 October 2017 by BASYS IT-Service Ended

BASYS IT-Service is an IT personnel service supplier headquartered in Bremen, Germany. We are providing IT-personnel services in 22 European countries - in ten of them with our own local employees.

The area of our expertise is in the field of IT operations (helpdesk, application support, and network and system administration). Beyond this we offer services such as hardware supply and support, telephony solutions, document management and a lot more.

To build up a new team based at a new office of one of our client’s, an international operating company, in London / Paddington Central area, we are looking for two new employee as

IT-Support Specialist

As IT-Support specialist at BASYS IT-Service you will be responsible for the 1st and 2nd level IT-Support for the associates of our customer up to a senior management level. Beside technical support of modern end-user and collaboration technologies, the role contains the creation and maintenance of technical documentation, assistance in server and network support and the participation in local and global projects such as hardware- and software roll-outs or off-site meeting and event support.

As ideal candidate you have a degree in information technology with a minimum experience of two years in an IT support function or a similar professional background. You are passionate about modern IT technologies and exhibit experience with Microsoft technologies (Windows 7/10, Office 2013/2016, Active Directory and others), Apple Products and have a good knowledge around common office technologies. Experience in ITIL, ServiceNow, DELL KACE Asset Management and video conferencing technologies (Polycom, Skype for Business) are a plus.

Next to your technical skills you have a high service orientation for customer satisfaction, a structured and reliable working approach and you feel comfortable to work in a team and directly with international customers in senior management positions. A confident appearance as well as fluent communication skills in English, verbally and written, complement your profile.

We offer an employment within an ambitious international IT personnel service supplier, working in young and dynamic team as well as an attractive and performance-oriented salary.

Interested? Please submit your application, including motivation letter, CV, photo, possible start date and your salary expectations.

BASYS IT-Service GmbH

Mr. Sebastian Siems

Springfield House, 76 Wellington Street, LS1 2AY Leeds

Required skills

  • Customer Satisfaction
  • ITIL
  • Technical Support
  • Microsoft Technologies
  • Service Orientation

Reference: 33617556

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