IT Support Manager

Posted 31 July by The Work Shop Easy Apply

IT Support Manager - Ringwood - BH24

An exciting opportunity has arisen for a commercially minded IT professional to set up and manage a new IT support function within a well-established business in Ringwood. They are looking for an ambitious, well qualified individual with an entrepreneurial spirit. As well as having excellent technical expertise & demonstrable experience in providing IT support services to businesses, of more importance will be your enthusiasm to build a business from the bottom up.

The Role and Responsibilities of IT Support Manager;-

  • Networking and server support - Cisco, HP and Windows Server

  • Hosted email and online backup

  • Microsoft Office 365

  • Service desk / case tracking support tools

  • Internet connectivity and WIFI

  • Remote diagnostic tools

  • Back-up and recovery services

  • Gateway and desktop anti-virus services

  • Spyware, Botnets and Phishing protection

  • IT Consultancy

    In addition, you will need to demonstrate proficiency in :

  • Business planning and budgeting

  • Solution design and service pricing

  • Basic accounting and cost control

  • Business Development

  • The Ideal IT Support Manager Profile;-

  • Previously worked in or set up an IT Support function / help desk for an external customers

  • Ideally managed a small team of Level 1 and Level 2 Engineers

  • Entrepreneurial spirit.

    The successful candidate will receive an attractive salary and benefits package depending on their experience.

Required skills

  • Business Development
  • CISCO
  • HP
  • Technical Support
  • ITC

Reference: 35762606

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