This job has ended. Find similar jobs.

IT Support / IT Technician

Posted 4 January by Mabella Recruitment Ended

IT Helpdesk Technician / 1st line support


£22,000 - £25,000 per annum

An exciting opportunity has arisen for an IT Helpdesk support to join a specialist IT provider based in Reading. This organically grown company has a great reputation and is growing year on year. The Role is to provide first line support across a wide range of technologies, ideally, resolving issues at first line, but if not possible to escalate to the appropriate technical resolver group. The role provides support within the service desk - managing calls for field engineers, sub contractors and logistics support.

You will be trained and given encouragement to learn a range of technologies.

Key Tasks:

  • Trouble shooting problems
  • Finding solutions to existing problems,
  • Installing and configuring new equipment and upgrades, and
  • Suggesting ways to create a better outcome for our clients.

Key technical skills required:

To be successful it would be beneficial to have the following:

  • Windows XP / Windows 7/ windows 8 desktops,
  • Microsoft office applications
  • Networking protocols, desktop application support,
  • Office 365 services,
  • Router configuration.

Personality skills:

  • Must be able to work un-supervised, on own initiative
  • Must have good communications skills
  • Must be a logical thinker
  • An excellent problem solver with strong analytical skills
  • Someone who likes to keep up to date with the latest technology
  • Can meet deadlines and maintain high standards even when under pressure

Salary depends on experience £22,000 to £25,000

Services advertised by Candour Recruitment Ltd are those of an employment business.

Required skills

  • Helpdesk
  • Service Desk
  • Technical Skills
  • 1st Line
  • Resolving Issues

Reference: 34136968

Bank or payment details should not be provided when applying for a job. is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job