IT Support Engineer

Posted 23 January by Jobheron

IT Support Engineer / IT Support Technician / Active Directory / User Management / Microsoft Office / VPN / Firewall

IT Support Engineer with a computing degree, or a minimum 2 years' experience as a help desk technician, computer technician, or providing IT support, is needed by our client, a Natural and Organic wholesaler, specialising in food products, household items and toiletries, to be based at their Daventry (Northants) head office.

With over 30 years in the independent health food and wholefoods trade, they supply a wide range of items to natural food businesses and shops.

They are now on the lookout for a detail-oriented and organised new member to join their IT team.

The Role Reporting to their Operations & IT Manager, you will be the face of IT within their company and play a key role in providing hands-on support for all IT-related issues.

Installing and maintaining hardware, software & the network infrastructure, managing any required updates, troubleshooting problems, resolving any issues, maintaining all servers, setting up new starters, resolving any file access or hardware issues, training and supporting users of their systems, managing backup systems, administering remote access and security systems.

You may be required to carry out additional duties if required.

Requirements Computing degree / minimum 2 years' experience as a help desk technician, computer technician or IT support providing IT support in a busy environment Experience setting up and managing Active Directory domains, OU's, Group Policies, User Management etc. Working knowledge of Windows desktop and server operating systems Experience working with external IT support companies Strong customer facing skills Ability to multitask and prioritise workload Excellent communication skills (verbal & written) Ability to physically stand, bend, squat, and lift equipment Experience with Linux (advantageous)


Salary: £19,000 - £21,000 per annum depending on experience


Some of the great benefits they offer, include Discounts on their products Collaborative & supportive work environment to grow personally and professionally Freedom to develop role Brilliant products and genuinely ethical and engaged outlook

Type: Permanent, Full Time, 37.5 hours per week You must be willing to work overtime if required.

If this role sounds of interest, click on the APPLY button now.

Required skills

  • IT Support Engineer / IT Support Technician / Active Directory / User Management / Microsoft Office / VPN / Firewall

Reference: 34296349

Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job