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IT Support Desk Assistant £15,000 - £18,000 Birmingham City Centre

Posted 3 March by Groomfield Recruitment Ltd Easy Apply Ended

IT Support Desk Assistant £15,000 - £18,000 Birmingham City Centre

Our family owned leading brand client are seeking an IT Support Desk Assistant to join their friendly team.

We require a Support Desk Assistant to work in a busy I.T. department.

Your primary responsibility will be providing frontline telephone support; answering, logging and resolving calls and escalating more complex or serious problems to other IT/Hardware personnel.

To be considered for this role you must be

  • IT competent with demonstrable technical abilities. Previous help desk experience would be an advantage.
  • A clear communicator with the ability to communicate with people at all levels
  • Commercially aware with the ability to prioritise workloads in a busy environment.

Salary Indication: Starting from £15,000 up to £18,000 per annum dependent on experience

Additional details: Full Time, 37.5 hours, 5 days per week working Permanent contract (6 month probationary)

There will be a requirement to work occasional weekends - Immediate interviews are available

Required skills

  • Line Support
  • Office Support
  • Technical Skills
  • Technical Support
  • Technical Team

Reference: 34405667

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