IT Support Analyst

Posted 1 week ago by Venn Group
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Job Title:                             IT Support Analyst

Duration:                             Permanent

Location:                             Staffordshire

Starting Salary:                 Up to £22,000pa DOE

Hours:                                  This role will work within a team of Support Analysts working a shift pattern from Mon-Fri either 6AM – 2PM or 2PM – 10PM.  Typically, you will work the same shift each day for at least a week.  You will also be required to work one Saturday in four for a standard 7.5 hour day which will be paid as overtime.

Skills/requirements:

  • Strong analytical and troubleshooting skills and the ability to pinpoint the root cause of problems across a diverse range of hardware and software technologies

  • Experience with Active Directory, Microsoft Office 365, Exchange Online and on premises environments

  • Demonstrable experience of working with Windows Server networks with a sound understanding of networking principles such as LAN’s, WAN’s, DHCP and DNS

  • A good understanding of GDPR, cyber security and best practices

  • An ability to prioritise and execute tasks in a high-pressure environment

  • Excellent communication and interpersonal skills with a “Can do” attitude

  • Excellent customer service skills

  • Ability to work alone using your own initiative and as part of a team, on projects of varying requirements

  • Ability to pick up new technology independently by reading and understanding written material

To apply, please email an updated CV to and include your notice period.



Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

Reference: 40883748

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