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IT Solutions Partner

Posted 29 January by Ideal Personnel and Recruitment Solutions Easy Apply Featured Ended

Our client has a permanent vacancy for a highly flexible IT Solutions Partner. This is an important role in the business and will require a proactive and effective partnering arrangement with legal groups. It will involve high-level engagement with Group Chairs and Team Leaders, with a need to develop a strong understanding of how the legal teams work and applying technical knowledge to find solutions for business requirements.

You will take on a crucial role in the engagement of the business, identifying, communicating and delivering enterprise IT solutions and services, to support and drive the efficiency of the business. You will be working with Legal Groups to understand the key business strategies and drivers, articulating and identifying key IT solutions and services that can underpin these initiatives and processes. You will focus on strategic initiatives for the business area and have a lead role in enabling the business to achieve their objectives through the effective use of technology.

You must be "hands on" in your approach whilst always maintaining a focus on the higher-level priorities of the business.

Your key duties will include:

  • providing a proactive and effective partnering service to the legal groups to find solutions to business requirements
  • developing a strong understanding of how the legal teams operate to understand how technical knowledge can be applied to make a difference
  • providing highly valued, strategic consulting level support and guidance through key IT initiatives
  • high level interaction at Group Chair and Team Leader level
  • operating as the key business contact representing IT in promoting IT services and capabilities
  • providing support in delivering technology products that meet the needs of the business
  • translating and shaping IT demands into scoped IT projects and effective management of projects agreed
  • understanding the IT strategy and influencing the business areas and their IT demands to ensure IT projects contribute to the strategy and don’t conflict with it
  • eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis
  • critically evaluating information gathered from multiple sources, reconciling conflicts, decomposing high-level information into details, abstracting up from low-level information to a general understanding, and distinguishing user requests from the underlying true needs
  • proactively communicating and collaborating with external and internal customers to analyse information needs and functional requirements and deliver artefacts as needed: [e.g. Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs)]
  • utilising experience in using enterprise-wide requirements definition and management systems and methodologies required
  • successfully engaging in multiple initiatives simultaneously
  • working both independently, with users to define concepts, and under direction of IT Manager
  • serving as the conduit between the customer community (internal and external customers) and the IT team through which requirements flow and liaise with key stakeholders to assess best fit solution options and recommendations
  • collaborating with IT stakeholders, 3rd parties and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs

Skills and experience you will have:

  • a minimum of 10 years’ business analysis / partnering experience across a range of industries
  • some previous experience in a legal background is preferable
  • a demonstrable track record of delivery in a complex environment
  • an analytical approach to problem solving, combined with a creative flair and commercial awareness
  • the ability to negotiate desired outcomes from stakeholders at all levels, and customer relationship building
  • strong oral, written and presentation skills - with the ability to explain complexity easily to a non-technical stakeholder group
  • strong analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
  • an aptitude for solving unstructured problems and decision making
  • the ability to elicit requirements via multiple means and to determine their appropriateness to given situation, e.g. workshops, interviews etc. IT skills
  • the ability to pull data from various sources and to design, construct and execute complex analyses to finally come up with data, reports and proposals that support solving business problems
  • strong visual design skills used in creating information dense, easy to understand reports and dashboards
  • experience working with stakeholders and end-users to define, test, elicit and deliver technical and functional BI requirements by making use of Business Intelligence reporting tools
  • experience with Analysis Services and MS SQL Server Reporting Services (SSRS)
  • strong knowledge of relational, SQL and dimensional databases
  • MS Excel skills
  • the ability to clearly communicate stakeholder reporting needs
  • the ability to manage more than one complex project in parallel
  • strong risk, issues and dependency management experience

Due to the large number of responses we receive it is not always possible to respond to every application. We will only contact those candidates short-listed for this role. If you have not heard from us within 7 days please assume you have been unsuccessful on this occasion. If you wish to apply for further roles please do so. We will retain your details on file and contact you should a suitable vacancy become available.

Reference: 34059016

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