IT Solution Engineer IT Services & Cloud

Posted 25 January by City Risk Consulting Limited

We seek an IT Solution Engineer (IT Services & Cloud) to join our client who offer IT Services nationally from their base in Amersham, Bucks. They offer a salary range of £30,000-£40,000 Basic + Attractive Benefits

NOTE: PLEASE DO NOT APPLY FOR THIS ROLE UNLESS YOU HAVE THE FOLLOWING SKILLS AND EXPERIENCE, AS OUR CLIENT WILL NOT CONSIDER YOU:

Core competencies:

  • 2-3 years’ experience in a technical operations role (hands-on)
  • Experience in the areas of IT Services, Backup & Cloud
  • Experience in a customer-facing role (telephone and/or face-to-face)
  • Great team-player, but also able to take initiative yourself, when required

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About our Client

Our client is a growing, fast-paced and successful IT services company, which is located in beautiful, contemporary rural offices. Currently numbering 20 staff, this company is very well regarded by its partners, clients and staff alike and has ambitious plans for the future!

They offer a range of IT services/products, including: Cloud Solutions, Back-ups and Disaster Recovery.

This is a superb opportunity for the right candidate to work in a great team, within a success-driven organisation that offers great career prospects for the future. Comprehensive training in relevant technical areas such as Public Cloud and Software Solutions will be provided for the right candidate.

About the Role

You will join a vibrant and funky team who enjoy regular outings, and your duties will include:

  • Providing on-going management and support of VMware infrastructure platform, Enterprise Managed Services and network/security services
  • Involvement in support, planning, implementing and updating existing and new services
  • Acting as a service architect, when required, by suggesting upgrades and documenting design ideas
  • Investigating and implementing automation, time-saving and efficiency tools and approaches - where possible

You must be technical and understand your subject matter, but you also need to be customer-facing; both directly and regularly via telephone, therefore you must be very comfortable in this capacity and also a fantastic team player. “Lone wolves” need not apply - these teams are very social and regularly enjoy X-box breaks, fitness classes, team outings and incentives together!

Required/Desirable Skills

Our client does not expect you to be an expert in all the areas detailed below, however minimally a working knowledge of principles in the majority of areas is required:

  • Backup Applications
    • Enterprise level knowledge (ie CommVault)
    • Cloud (Private/Public)
  • Understand and awareness of ITIL Process
  • Network
    • Switching (VLANs, port configuration, port channels, understanding of network topologies and traffic flow)
    • Firewall (NAT, ACLs, VPN) – Cisco ASA, Check Point, VMware NSX desirable
  • VMware (vCenter, ESX)
  • Windows admin experience
  • 0365
  • Understand how to troubleshoot problems from end-to-end
  • Ability to interpret monitoring tools and troubleshoot in a methodological way


Qualifications
Degree or skills and experiences to match

Reference: 34316115

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