c. £65k - 70k package
Our client is the UK leader and emerging global force in the delivery of IT services and software services to the education sector. A financially healthy and very ambitious organisation with clear market USPs. At an exciting time of continued growth, we have been asked to assist in the recruitment of an individual to take responsibility for the field-based IT support / service delivery team. This is a new role, in a newly formed unit with the strategic aim of ensuring there is a field-based IT engineering support function to serve for the whole of the business. This team will drive this organisations ambition to deliver fundamental changes in how IT services are supported and delivered to managed services clientele.
You will be responsible for a field team in excess of 40 individuals made up of: Field Engineers, remote Implementation Engineers (India) and Service Desk. There will be team leads within these units.
Key duties / Skills:
IT Technical background
IT Service delivery
IT Service management
Base of c. 60k + car allowance + bonus + 25-30 days holiday, group pension, private medical, life cover, income protection + flex options: dental, health cash plan, critical illness, health assessments, cycle to work, give as you earn
Candidates may have held the following types of roles: IT Service Manager, IT Service Delivery Manager, IT Support Manager, IT Manager, IT Delivery Manager, IT Support Services Manager.
We are Deerfoot - IT Recruitment Specialists since 1997. We always wait for your full email authorisation before passing your CV to a hiring client. We always provide complete information on opportunities. It's a gentle, supportive service. We donate £1 to our nominated partner charity The Born Free Foundation each time we send your CV to a client.
- it service delivery manager IT service management IT service manager ITIL
Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.Report this job
"Office Assistant jobs in London"
'Saved search name'