Are you an experienced IT Support Engineer looking for a change?
Are you looking for a new permanent job in a friendly and up and coming IT Services company in Carlisle?
We are searching for an IT Support Engineer for a small but expanding Company in the Carlisle area to join a small, friendly hardworking team. The business we are recruiting for are a company that offers local businesses IT Maintenance, Server Installations, Wired and Wireless networks, web hosting and cloud services to name a few. Due to expansion they require an IT Service Engineer to work full time on a permanent basis (approx. 40 hrs per week) 0830 - 1730.
The Salary is negotiable depending upon experience and you will have access to a company vehicle.
We are looking for someone who is able to confidently install and support a wide range of technology products, servers, workstations and networking infrastructure for mainly small to medium sized businesses whilst also being able to offer a support engineer role for the service desk.
full time (0830 - 1730) 30 min lunch break and x2 15 min breaks
Full time, Permanent
Access to company vehicle
Is this job right for you?
To be considered for this role you will be expected to have at least 5 years previous experience in a similar role and have extensive experience working with Server 2008/2012/2018, SBS 2008/2011, Office 365, remote desktop services and active directory. You will have had exposure to HP and Dell platforms, server hardware and hands on knowledge of RAID etc. You will have experience in IP network design including routers/routing, VPN, firewalls, VLAN's, DNS, DHCP and a good knowledge of firewall brands such as Cisco. Knowledge of office 365 products, cloud based products and a strong understanding of IT security and mitigations is needed.
The duties and responsibilities include;
- Daily management of helpdesk queue
- Assignment of jobs ensuring time is logged accurately
- Design, implementation and support of window server environments.
- Offering client contract or/and ad-hoc incident support for regional clients via telephone, remote and on-site methods
- Development of processes/documentation and dealing with contract requests and renewals
Good planning and preparation skills
Excellent interpersonal skills
High levels of attention to detail
Smart and professional
Good Written English
Who are System People?
We are a local, professional Recruitment Agency based on Carlisle Airport Business Park in Cumbria. We cover North and West Cumbria and offer a range of professional temporary and permanent opportunities, which include; HR, Finance, IT, Marketing and Office Support. You will find our consultants to be friendly and approachable but most of all honest. We are not like other recruitment agencies and our consultants are not typical recruitment consultants. We do not work on commission; we work as a team to create a friendly, professional environment to support our candidates in their search for work.
If you are interested in this role, or indeed any of our other opportunities, please do not hesitate to call Georgina to arrange a registration, we would love to represent you and help find you work.
System People are acting on behalf of their client as a recruitment agency