IT Service Desk Analyst

Posted 27 February by Michael Page Technology
Easy Apply

This is an exciting opportunity to join a leading public sector organisation as a IT Support Analyst on an initial 6 month contract based in Bristol.

Client Details

My client is a public sector body based in Bristol. Due to a significant workload they require an experienced IT Support Analyst to join them on an initial 6 month contract providing first class service to their userbase.

Description

The successful IT Support Analyst will be responsible for:

  • Providing service desk support to a user base of roughly 900
  • Supporting a Windows environment - MS Windows 7, MS Office, Active Directory
  • Assisting on project to migrate users to new network, with support of wider project team
  • Ensuring issues are logged effectively and either resolved or escalated as necessary

Profile

The successful IT Support Analyst will possess:

  • Minimum 2 years' experience on a busy IT service desk
  • Demonstrable knowledge of migration activities
  • Track record of delivering excellent customer service, taking ownership of issues
  • Ability and willingness to support more junior members of the service desk team as needed
  • Good knowledge of ITIL processes

Job Offer

£100 - £140 per day dependent on experience

Reference: 37324525

Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job