We are working with a top central Basingstoke client to recruit for an IT Service Desk Analyst.
The role is to provide end user clients with support to ensure successful computer and telephone operation to accomplish business tasks. Where possible a first time fix should be provided to the client to minimise their downtime. The IT Service Desk Analyst will troubleshoot problem areas (in person, by telephone, messaging or via e-mail) in a timely and accurate fashion and provide end-user assistance where required. It will also require appropriate escalation based on the urgency and/or scope of the issue.
Do you have an IT Service Desk and Customer Service background, do you enjoy troubleshooting and working in a high pressure, process driven environment, can you then this could be the role for you.
Please apply today.
1-1 Recruitment is one of the leading recruitment agencies for jobs in Basingstoke for permanent, temporary and contract recruitment solutions. Due to the high volume of applications we are receiving, if you do not hear from a consultant within 5 days, unfortunately your application has been unsuccessful on this occasion. In the meantime please keep an eye on www.1-1recruitment.co.uk for any other potential vacancies.