Rutherford Briant are currently recruiting for a IT Second Line Support for a Top 30 Accountancy Firm, based in Bishops Storford.
This role requires the individual to provide 2nd line support service to all staff within the office and requires travel twice a month to the other offices. This role will see you serving as second line contact for all customers and supervising a junior.
- Provide IT Support at Second Line,
- Completing internal user IT equipment moves and installing software,
- Monitoring and Controlling the Helpdesk and liaising with appropriate parties to resolve issues,
- Monitoring emails and ensuring all logs for equipment are maintained.
The ideal applicant will have a minimum of 3 years' experience in second line support.
This is an excellent opportunity to join a reputable company on a permanent basis, this company offers generous benefits and competitive salary and a brilliant working environment.
- 2nd Line
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