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IT Second Line Support

Posted 11 December 2017 by Rutherford Briant Easy Apply Ended

Rutherford Briant are currently recruiting for a IT Second Line Support for a Top 30 Accountancy Firm, based in Bishops Storford.

This role requires the individual to provide 2nd line support service to all staff within the office and requires travel twice a month to the other offices. This role will see you serving as second line contact for all customers and supervising a junior.

Main responsibilities:

  • Provide IT Support at Second Line,
  • Completing internal user IT equipment moves and installing software,
  • Monitoring and Controlling the Helpdesk and liaising with appropriate parties to resolve issues,
  • Monitoring emails and ensuring all logs for equipment are maintained.

The ideal applicant will have a minimum of 3 years' experience in second line support.

This is an excellent opportunity to join a reputable company on a permanent basis, this company offers generous benefits and competitive salary and a brilliant working environment.

Required skills

  • 2nd Line

Reference: 33338787

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