IT Operations Manager

Posted 11 September by MaxAd
Easy Apply
IT Operations Manager: An experienced, technically-minded IT Operations Manager is required to create and manage systems and processes relating to computer hard drive imaging and quality control processes for a leading, privately owned trader of used IT assets.

Operating in the re-use, re-manufactured and recycled computing industry A2C Services has experienced year on year financial growth since inception over 25 years ago. With operations and sales hubs across 3 continents and over 200 members of the team all dedicated to providing an exceptional client-focussed service, A2C have built a reputation based on sustainability and innovation.

Reporting to the Operations Director, the IT Operations Manager will primarily take responsibility for building robust systems and processes to ensure all remanufactured laptops and PCs are dispatched to the correct specifications (Hardware / Drivers / Operating System / Software) including localisation to each country (Language / Keyboard etc). Although no direct previous experience is necessary, experience of QC within the computer or related industry, and a desire to understand and implement UKAS accreditation, particularly ISO9001, is key.

*Large scale installation of Linux drivers, hardware and windows upload on laptops and PCs
*Ensure all remanufactured laptops and PCs are dispatched with the correct imaging software & operating systems installed
*Implement and maintain ISO accreditation
*Lead on all software and hardware quality control issues, ensuring a process is in place to achieve rigorous quality standards
*Provide a 1st line IT support service to customers as required
*The management of all internal IT hardware and software, currently outsourced (optional)

Skills and experience:
*Technically-minded with relevant IT experience
*Previous experience in Quality Control, Compliance, IT support / helpdesk role (desirable)
*Knowledge of UKAS and ISO accreditation (desirable)
*Professional, customer-focused approach as part of a can-do attitude
*Proficient with MS Office (Excel, Word, and Outlook)

This is an exciting opportunity for an IT Operations Manager with an interest in establishing systems and processes and quality controls to join a growing organisation and make your mark in an exciting new role. Fairness, unity and success are the pillars on which A2C's previous achievements have been built. If you share these values apply now! Competitive salary + other benefits on offer.

Required skills

  • Information Technology
  • Operations Manager
  • IT Operations Manager

Reference: 36081952

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