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IT Operations Manager (UK and Ireland)

IT Operations Manager (UK and Ireland)

Posted 4 February by Midwich ltd
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Midwich Group Plc is a market-leading trade-only distributor of technology products. We are a forward-thinking AIM listed organisation, whose strategy of organic growth and international acquisitions is both exciting and demanding. Our partners are world leading brands including Samsung, LG, Canon and Panasonic who demand effective marketing that delivers results through sales.

As one of the leading AV/IT distribution Companies in the UK, we offer a range of exciting career paths in Sales, Business Management, IT, Marketing and Logistics to name but a few.

IT Operations Manager (UK and Ireland)

We have a fantastic new opportunity to join the UK & Ireland IT Management team at an important time in our Group expansion.

Reporting to the Head of Group IT, the IT Operation Manager (UK & Ireland) will work closely with the UK & Ireland management teams and key stakeholders. Working from the Head Office in Diss, with the ability to travel on occasion as and when as required, the successful candidate will be responsible for Group IT strategy implementation, project management & IT team management.

This role will be responsible for the quality of service to the end users & the performance of the IT support team in the UK & Ireland. Producing monthly IT reports, managing the IT budgets, managing IT projects, making reccommendations for Service Improvements, day to day team management and operating as the face of IT are all key responsibilites that are including with this role.

To be considered for this position, you must have the following skills and experience:

  • ITIL or equivalent IT Service Management (ITSM) qualification
  • Good interpersonal skills and the ability to communicate at all levels, internally and externally
  • Experience of working in a multi-sited location company
  • Ability to present ideas in business-friendly and user-friendly language
  • 3+ years experience managing and/or directing an IT department
  • Ability to effectively prioritise and execute tasks in a high-pressure environment
  • Experience of implantation of ITSM platforms
  • Confidence in Project Management and implementation

This is a rare opportunity to shape IT systems of the future as part of the Group IT digital transformation currently happening within the Midwich Group and to develop your career in a fast-paced dynamic business.


In addition to a rewarding career, great working atmosphere and competitive salary, we also offer the following benefits:

  • Contributory Pension Scheme
  • Private Health Care
  • Permanent Health Scheme
  • Life Cover
  • Profit Related Pay
  • Paid Sickness Leave
  • Staff Purchase Scheme
  • Childcare Vouchers
  • Training and professional development opportunities
  • Discounts from Local Businesses
  • Recruitment Finders Fee
  • Employee Assistance Programme (EAP)
  • Reduced Gym Membership
  • Cycle to Work Scheme
  • Free Car Parking
  • Shares Programme

If you think you have what it takes for the above roles please apply below.

Please note should you fail to hear a response within three weeks of submitting your application, please assume you have not been successful on this occasion.

No recruitment agencies please.

Reference: 37194042

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