IT Operations Director - Perm role - London - £96k

Posted 29 December 2017 by Incite Insight Ending soon

IT Operations Director

We are looking for someone with strong overall management experience of various IT functions. The successful candidate will have the ability to manage technical teams, with a good understanding of various and new technologies working within business. The role will cover Service Desk, Applications Support and Infrastructure and forms part of a newly launched IT transformation programme across EMEA being rolled out under the leadership of the Head of Technology Services.

The ideal candidate will have:

  • Extensive experience in managing IT services including Service Desk, Desktops, Applications, Databases, Networks, Infrastructure and Servers (physical and virtual)
  • Extensive knowledge and understanding of ITIL, preferably to Expert level and general ITSM best practice
  • Experience of training, performance management and staff development within teams
  • Excellent people management skills and customer service manner
  • Strong technical problem solving skills and experience
  • Ability to design and implement service improvement plans
  • Excellent verbal and written communication skills with internal and external stakeholders
  • A background in professional services with a pragmatic approach to management and delivery.
  • Experience of international IT operations is desirable, managing remote European teams and stakeholders.

Reference: 33788150

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