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IT Helpdesk Support Engineer

Posted 13 March by Webrecruit Ended

IT Helpdesk Support Engineer
Borehamwood, Hertfordshire
£25,000 - £30,000 DOE Plus Private Healthcare, 20 Days’ Holiday + Bank Holidays

If you have experience of managing, maintaining and providing server, network and desktop support, this is a fantastic opportunity to develop your career with a thriving, successful company.

Our client provides network support and develops IT systems, serving the SME marketplace. An opportunity has now arisen for an IT Helpdesk Support Engineer to join their team in Borehamwood.

Within a vibrant and engaging environment, you’ll have the chance to broaden your existing expertise and work with cutting-edge technologies.

As an IT Helpdesk Support Engineer, you’ll provide a high level of technical support to customers.

Working from our client’s office in Borehamwood, you’ll respond to a range of customer queries via telephone and email channels. You’ll triage support incidents and resolve customers’ issues remotely.

Working alongside highly-skilled professionals, you’ll enjoy working with people in different areas of the business and enhance your experience with a leading company.

Interested? To be considered, you’ll need:

- At least two years’ experience of managing, maintaining and providing Windows server, Office 365, networking and desktop support
- Experience of providing 2nd line support

As an IT Helpdesk Support Engineer, you will need superb communication skills, both written and verbal, as well as strong organisational abilities and good decision-making skills.

To apply for the role of IT Helpdesk Support Engineer, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Additional Keywords: IT Helpdesk Support Engineer, IT Support Engineer, IT Support Technician, Technical Support Advisor, Network Support Engineer, Helpdesk Support Technician, Service Desk Technician, IT Helpdesk Analyst, IT Support.

Reference: 34670043

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