IT Helpdesk Support Assistant

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IT Helpdesk Assistant

Wembley, Middlesex

£23,000 + Pension + Parking

40872700G

This is an excellent role for IT Helpdesk Assistant who is seeking a new role with a very successful and exciting organisation, there will be plenty of opportunity for progression in this role.

Some of your duties will include:

- Assisting with providing support for users based on-site and at remote locations throughout the UK

- Managing busy helpdesk function and overseeing calls from users requiring IT support

- Solving problems at 'first call’ where possible or co-ordinating engineering support for users

- Producing job sheets and allocating work to be completed to team of field based engineers

- Providing support for hardware, software, services, tablets, Androids and Window phones

- Tracking jobs being completed on system from instigation point through to successful completion

Burton, Bolton & Rose only have the resources to respond to candidates who are suitable for the role advertised. For new job alerts follow us on Twitter - @BBR_recruitment Instagram - BurtonBoltonRose Facebook - Burton Bolton & Rose

Reference: 40872700

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