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IT Helpdesk Analyst

Posted 19 September by Candidate Source - TEAM Ended
Due to expansion, a leading provider of web-based applications is looking for a IT Helpdesk Analyst to join its existing team located in Shipston on Stour, Warwickshire.  You will enjoy full training plus regular performance-related pay rises after a successful 3 months’ probation period, and the opportunity to progress within the company. The company offer a contributory pension scheme, nursery vouchers, free onsite parking and a ride to work scheme.  They have a relaxed office environment and 8.30am – 5pm working hours.

As the IT Helpdesk Analyst, you will be responsible for:

- Providing helpdesk 1st line support via telephone and remote access tools.
- Assisting with implementations progressing into development related tasks such as bug fixing and feature development.

The successful IT Helpdesk Analyst will have the following skills and experience:

- A level or equivalent in an IT related subject.
- The ability to demonstrate independent learning and research skills.
- Basic literacy with a keen interest in the sector.
- Knowledge of Web Technologies.
- Exposure to Software Development tools.
- Please note due to location a car driver would be preferable, however, the following villages are commutable via public transport, Moreton-in-Marsh, Banbury, Stratford upon Avon.

In return, the IT Helpdesk Analyst will receive a starting salary of £17,000 - £19,000 pa dependent on experience. You will also receive 22 days holiday increasing to 25 days plus statutory holidays.  

The first stage of the application process is to apply online.

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Reference: 33348491

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