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IT Field Support Consultant, 1st/2nd Line

Posted 6 March by Mars Recruitment Ended

IT Field Support Consultant

£20,000 - £25,000


Are you looking for a new IT Support role which will help you develop technically and professionally? If so, please apply to this role.

Our client is a diverse and successful organisation specialising within educational support who are looking for an IT Consultant to join their busy IT team. Focusing on helping their clients maximise potential, this company prides themselves on knowing their market and their client base inside out.

As an IT consultant you will be responsible for delivering the highest quality of support and always delivering the company values. You would be the front of all IT support issues coming in making this a great opportunity to get involved within all areas and level to IT support. You will be the first port of call for your clients IT needs; resolving technical problems, ensuring backup is working, tracking on-going issues, installations and training staff members. You will also be customer service focused with excellent communications skills and be driven to get results.

To be considered for this excellent IT consultant position you will have experience with resolving ICT Technical issues and working closely with customers. The following skills are highly desirable.

  • Ability to resolve technical problems as quickly as possible
  • Great customer service skills
  • Experience within IT support and dealing with technical calls
  • Solid understanding of computer hardware
  • Basic knowledge of programming
  • Willing and quick to learn new programs
  • Excellent team player

If you are interested in this vacancy and believe you have the necessary skills and experience to be successful please apply now, or email MARS Recruitment with your CV.

MARS Recruitment is an equal opportunities employer and positively welcomes applications from suitably qualified applicants regardless of race, colour, sex, marital status, national origin, religion, age, disability, or any other protected status. Suitable candidates for the role will be contacted within 3 working days, unfortunately if you haven't heard back in this time your application has been unsuccessful at this time.

MARS Recruitment is a specialist Engineering & IT recruiter working in partnership with companies across the UK and offers services of both an Employment Business (for Temporary/Contract roles) and an Employment Agency (for Permanent roles).

Reference: 34618969

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