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IT Engineer

Posted 6 February by Amdas Consultancy Ltd Easy Apply Ended
My client, a fast expanding 5-star company that pride themselves on providing a top-class service to its clients are currently recruiting a IT Engineer. The successful candidate will be responsible for providing inhouse technical support services to external clients from onsite IT setup, site survey, equipment and application audit and troubleshooting services. To provide an excellent customer service experience to aid customer retention, increase profitability and to enhance the end user IT experience.

Duties to include but not limited to:

  • To provide clients with technical services to assist them in setting up the IT requirements for the offices while providing the highest levels of customer service always
  • Troubleshoot to diagnose and resolve problems
  • Quarterly check to ensure security and upgrades are applied and kept up to date on desktops and laptops
  • Patching of network and phones
  • Assist with the IT audits

Experience required:

  • Experience within a similar business environment with high levels of customer service
  • Ability to multi task
  • Excellent administration, organisation and time management skills
  • Excellent interpersonal skills and the ability to communicate and relate well with people from a variety of backgrounds and levels
  • Ability to work as part of a team but without close supervision
  • Attention to detail and accuracy
  • Quick learner
  • Resilience and tenacity in problem solving with customer enquiries, requests and complaints

Please note, due to the volume of responses we receive, if you do not hear from us within 14 days, then on this occasion your CV was unsuccessful.

All candidates must provide proof of identity and eligibility to work in the UK along with any relevant supporting qualification.

Required skills

  • Audit
  • Onsite
  • Technical Services
  • Technical Support
  • Troubleshooting

Reference: 34411653

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