Assist users with the primary needs on the diverse areas of support: services, install,update specific software, AV facilities. Assist on preparation of training sessions for users.
Operate Management tools Zmanda, Ghost. in place to maintain services and hardware used on the daily bases by the lT department .
IT Assistant - Projects and Supplies:
Projects - Assist on Execution of implementations on local level;
Prepare and update hardware inventor
IT Assistant - AV, Video conference systems and Events:
To support maintenance of existing AV facilities;
Coordinate room bookings for VC's and AV equipment;
To assist on the installation of the phone system.
Support on the implementations of solutions required by the event organisers.
IT Assistant - E-learning:
Assist with training when requested;
Support Academic staff, students and Programme office on daily basis issues.
Present verbal reports on the diverse tasks.
This is a fantastic opportunity for a graduate with an Information Technology degree or equivalent looking to take their next step on the career ladder.