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IT Assistant First Line Support

Posted 4 January by Alexander Hancock Recruitment Ended

This role would suit a graduate with an IT Degree or equivalent who is looking for their first position within IT Support

Role and Responsibilities:

  • Full training given in the company's bespoke system
  • Call Handling from customers
  • Categorisation of issues
  • 1st Line Technical Support
  • Maintenance of ongoing commitment to data
  • Working in line with international information security accreditations
  • Excellent long term career progression

Excellent starting salary plus benefits including profit share and BUPA

Required skills

  • Call Logging
  • IT Support
  • Excellent Telephone Manner
  • 1st Line Support
  • Relevant Qualifications

Reference: 34140915

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