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IT Assistant / Desktop Support Engineer

Posted 9 March by HTW Ltd. Ended

Hampshire Tile Warehouse, a family-run business based in Ash Vale, Hampshire, is looking for an IT Assistant / Desktop Support Engineer. The successful applicant will join a small team responsible for managing and supporting the IT and communications systems within the company. The team manage and support MacOS and Windows computers, Windows Servers, an IP phone system and mobile communications, so good communication skills and teamwork are a must.

Skills Required:

IT support and advanced problem solving by phone, remote support and in person.

In depth knowledge of MacOS desktop and server administration.

Windows Server administration, including Active Directory, DHCP, DNS etc.

Knowledge of TCP/IP networking, Ethernet cabling and switch configuration.

Knowledge of IP CCTV, networked printers and label machines.

Knowledge of IP Phone Systems.

Independent working, including travel to remote branches.

A high level of literacy and the ability to communicate well verbally and in writing.

Other requirements:

You will be required to visit other branches to support and maintain their IT systems, so a full UK driving licence and use of your own vehicle is required.

Required skills

  • Active Directory
  • Technical Support
  • Windows Server
  • Mac OS

Reference: 34643320

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