Do you have a passion for problem solving? Want to become the next big IT expert?
This is a great opportunity to earn while you learn and get started on your career in IT.
Intequal, in partnership with the Microsoft Apprenticeship Programme are currently recruiting for an energetic individual to join a fantastic company as an IT Apprentice.
Monday to Friday 9am -5pm
Detailed Job Description:
About the Company
Our client is a growing IT Support Business, providing professional computer support to both home and business users throughout Herefordshire.
They have built up a large client base from customer recommendations and pride themselves on being the local point of contact for all aspects of IT. They are dedicated to providing professional and affordable solutions for both hardware and software applications.
You will join their friendly IT team, where you will be taking part in a fantastic opportunity to gain a level 3 qualification at the end of the apprenticeship.
We are looking to recruit an IT Apprentice who is a hardworking, organised individual with flexibility and a willingness to learn.
As an Infrastructure Technician Apprentice your main roles and responsibilities will include:
Raising tickets and processing jobs
Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
1st line support
Responding to active monitoring
Repair and recover from hardware or software failures
Throughout the duration of the apprenticeship, you will receive Microsoft training and accreditation through blended learning. This combines online technical training within a virtual classroom, as well as real-world and practical experience with your employer. The certifications you gain are highly respected and globally recognised. The skills, knowledge and experience you will gain whilst on the programme are invaluable, giving you the best possible start in your professional career within the IT sector.
You will be enrolled on to the award-winning Microsoft Partner Apprenticeship Programme. You will work towards gaining skills across a variety of technical areas including MTA Cloud Fundamentals and MTA Network Fundamentals, these are globally recognised certifications, you will also gain a City and Guilds Diploma in Coding and logic and mobile and operating systems. This will also extend to business processes and project management.
Be a strong communicator, both internally and externally
Develop own effectiveness and professionalism
Someone who is the go to for friends & family for any IT issues
Have a genuine passion for IT and software!
Be organised and responsive, using initiative and motivation to deal with enquiries
Be reliable and enthusiastic
Have good timekeeping
The company require a bright, enthusiastic and hard-working individual with a genuine desire to learn and to build a career within the IT industry. You will have a friendly personality, be able to work as part of a team and provide excellent customer service.
- • Be a strong communicator, both internally and externally • Develop own effectiveness and professionalism • Someone who is the “go to” for friends &
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