IT Application Support Engineer

Posted 2 March by Networkers
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IT Application Support Engineer - Windows 10 application support, helpdesk / service desk, O365 - Derby - varied role providing escalated 2ndline user support for a mix of general and specialist applications

This is an interesting role providing support for users of a range of off the shelf and specialist software covering a mix of technical and user related issues and queries. It's quite a varied role and you'll be joining a wider technical team supporting technical and non-technical users with issues ranging from the fairly trivial quick fixes to problems that require deeper investigation

Ideal applicants will have experience in a similar role, providing application support for a medium to large userbase with a focus on most of the following - -

  • General off the shelf application support
  • Good Windows 10 desktop troubleshooting
  • Exchange & Office 365 email support
  • Active Directory & user access permissions
  • Basic connectivity and networking knowledge
  • Any knowledge of SCCM or application delivery / packaging (desirable)

Due to the nature of the work you may be required to undergo Security Clearance, any existing or previous clearance would be looked on favourably but we can talk you through the checks and any questions you might have about the clearance process.

In return, a salary of up to £30k is on offer with a good benefits package and opportunities for career progression.

IT Application Support Engineer - Derby - Windows 10 application support, helpdesk / service desk, O365

Networkers acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Networkers and may assist with processing your application.

Required skills

  • O365
  • Windows 10 application support
  • helpdesk / service desk

Reference: 40062400

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