IT Application Support Analyst

Posted 9 April by Foxwood Recruitment Easy Apply

Application Support Analyst


£27,500 + Benefits

Operating in over 21 countries and regions with bases in 54 locations throughout the World, our client is a major player in the automotive industry. With European Headquarters based in Swindon, the ISO & AEO accredited company is continually seeking opportunities to expand with their exciting and progressive policies.

Based on a corporate philosophy of excellence, our client works to exceed customer expectations on a global scale. Our client is seeking a fresh starter for to join the Swindon team as an Application Support Analyst.

Providing technical support to user of the business’ in-house systems, you’ll be relied upon to assist with general and specific queries raised via the IT Service Desk. Working to understand the company’s systems, you’ll be come a specialist in the IT department, liaising between colleagues and business users alike.

What are the main duties of the Application Support Analyst?

  • Assisting relevant parties with software onboarding.

  • Providing support to end users.

  • Administering basic SQL work and reports.

  • Undertake basic development with relevant software.

  • To manage and deliver on support requests.

  • Providing support to the Helpdesk.

  • To assist with daily general IT system requests.

What do you need to apply?

  • Full / clean, manual driving licence.

  • Experience in programming and change management.

  • Effective problem solving skills.

  • The ability to communicate well in written and oral form.

  • Experience in an end user based support role.

  • Sound understanding of microsoft dynamics.
  • Experience in SQL administration.

  • Ability to show initiative and flexibility to work.

  • A sharp IT mind, clear focus on the task in hand.

  • Great customer service skills.

This exciting opportunity lends itself to IT professionals and ambitious IT graduates who are looking to embark on a vibrant career at one of the world’s most highly regarded automotive businesses. With excellent benefits and plenty of career progression on offer, this role isn’t one to be missed. Contact the Foxwood team for further information on the role and details of the next steps!

Required skills

  • Analyst
  • Microsoft Dynamics
  • Navision
  • Software Development

Reference: 34862030

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