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IT and Account Manager

Posted 3 January by Interaction Recruitment Ended

I am working with a business who are innovative and dynamic, due to success and growth I am seeking a IT Account Manager to be the link from client to the implementation team.

Key responsibilities include;

Developing and managing a 1st Line and 2nd Line team

Develop the account management process, supporting SLA’s

Planning and developing client satisfaction and retention

You will be;

An experienced Manager within a similar 1st Line/2nd Line team

Strong IT and problem solving skills

Self motivated

Able to make key business decisions

Strong mentor and management style

Strong analytical skills

This is a development role, we are looking for someone who is keen to develop their career, someone who can manage and direct a service desk and analytical team, someone who can give direction and give structure to a busy client focused and technical team.

Please contact Jenny Tod on

Reference: 34124183

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